Office Administration & Document Control

Office Administration Management and Document Control

The BOSASA Group forms a very large, extremely complex, organisational system or ‘tree’ that consists of many different companies and departments, each of which has their own internal branches. To assure that this tree grows strong and stays healthy, we must rely on efficient office administration management. Furthermore, it's of fundamental importance that our company's documentation control services are up to the task.

Through our experience in dealing with a business as large and multifaceted as the BOSASA Group, we have gained knowledge that we can now share with our clients and guide them in making the correct choices. Through the lessons that we've learnt in building BOSASA to the size and strength that it is today, we can offer our clients insight into their own businesses by providing them with effective administration and document control solutions.

The Importance of Document Control and Office Administration Systems

Document control is the basic principle by which a company manages its internal and external documentation, in order to ensure compliance with relevant regulations. This is incredibly important for a company like BOSASA who needs to be ISO compliant, as well as operating in many diverse business areas of which some include accounting, food safety and Information Technology.


BOSASA IFM's document control department ensures that an effective level of quality management and control can be implemented. Furthermore, it becomes possible to identify cases of non-compliance, so that these can be dealt with effectively and quickly. Documentation and record template control solutions can include the following aspects:
Reviewing and approving documents prior to release - This is done both internally and externally.
Creating a history for documents with the option to review their suitability on a continuous basis.
Ensuring changes are clearly identified Our staff are able to set apart documents that need revisions.
Making relevant versions of documents available to users – We ensure easy access to pertinent data.

Maintaining documents - Keeping page legible and identifiable for convenience and efficiency is part of our service.
Overseeing external documents - Supplier manuals and client-supplied documents are identified and managed by us constantly.
Preventing the unintended use of obsolete or out-dated documents – We ensure that only the most relevant and updated documents reach roleplayers.

BOSASA IFM has fine-tuned our office administration, document control systems and procedures to work hand-in-hand. By relying on our expertise in this area, our clients are free to focus on their own core business offerings and leave these time consuming and often mundane tasks to us.

Call the Bosasa IFM reception desk on +27 (0)11 662 6000 or email us for more information on our brands and full facilities management services.
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