trustMASTER Software

Image of trustMASTER Fleet software and implementationIn the past, conducting communication over vast distances often served as one of the greatest obstacles a business would face on their path towards achieving success. In order for any organisation to improve their productivity and quality of work, a good and concise communication system needs to be in place. This will lead to better understanding between departments, which of course will have a positive ripple effect throughout the organisation as a whole. BOSASA IFM, being part of the BOSASA Group of companies, operates under those same core principles.

The BOSASA IFM was created with the goal of providing a one stop comprehensive range of full facilities management solutions and other extended services to our loyal clients. Being a fully black empowered company we continuously work towards a future filled with equal opportunity to everyone that call South Africa home. During the last 15 years we have grown into a leading organisation with a reputation of being one of the best, while always staying humble and true to our principles.

We combine BOSASA’s exemplary customer service model with operational excellence, ensuring a world-class product to all our stakeholders. All our services are designed to provide higher levels of accessibility and increased communication capabilities. We work with both the public and private sector, sharing our vast experience in the field of full facility management and client service in a cost effective manner.

Our internal software development facility, On-It1, has developed a computer aided facilities management (CAFM) and business intelligence system call the trustMASTER Suite. The trustMASTER suite was especially designed to be both modular and flexible so as to be tailored for each and every client’s specific needs and goals. With the help of this innovative and world-class system we are capable of transforming entire workspaces into more effective and productive working environments.

The Suite was developed in close partnership with all the departments contained within the BOSASA group, ensuring all areas are covered for optimal performance and effectiveness. The full computer aided facility management (CAFM) system serves as the link between a business and a wide variety of areas enabling the client to focus on their core competencies.

The trustMASTER Suite serving as a building automation system (BAS) has the following modules, which will aid your business along the journey towards success:

trustMASTER Building Manager -
As with any fixed asset, in order for a building to deliver - constant and regular maintenance is needed, be it external or internal. The trustMASTER Building Manager covers the following key  areas in order for your business to operate at maximum capacity:
  • HVAC
  • Refrigeration
  • Internal and External Lighting
  • PLC and PAC
trustMASTER Power Manager -
With a drastic increase in electricity tariffs, and the need for better energy usage all over the planet, the trustMASTER Power Manager was designed to provide optimal electricity supply to your company. In a highly unstable environment filled with outages we ensure that even in the toughest of times your facilities won’t be left in the dark.  
  • Electrical Distribution
  • Metering and Measurement
  • Load Balancing
  • Power Correction
trustMASTER Water Manager -
Most of the planet’s surface is covered by water unsuitable for consumption, so it was only natural that there would come a time when a need would surface for better water usage and conservation. The trustMASTER Water Manager module aids in the logistics and planning behind the heating, hydraulics, transportation and distribution of this precious natural resource.  
  • Portable Water
  • Waste & Sewerage
  • Water Heating
  • Pump Motor Control
trustMASTER Safety Manager -
In a world filled with a need for high productivity and increased production, safety risks have increased tenfold. The trustMASTER Safety Manager module will not only detect a fire but also suppress it. In any emergency situation you can now feel safe with trustMASTER looking over you.  
  • Fire Detection
  • Fire Suppression
  • Emergency Lighting
  • Evacuation Systems
trustMASTER Security Manager -
Your business has thousands of moving parts, individuals entering and exiting everyday and tasks being completed and submitted on an hourly rate. With this going on, you need someone keeping watch; ensuring that during all of this activity nothing goes missing - resulting in a decrease in productivity. The trustMASTER Security Manager will serve as your eye in the sky, constantly and without a need for rest, as it observes and controls every movement in your facility.  
  • Perimeter Fencing and Detecting
  • Access Control
  • Surveillance
  • Door and Gate Control
  • Electronic Occurrence Book
  • Scanning Systems
trustMASTER Asset Manager -
When you dissect your business down to its core attributes, you will notice that it all comes down to assets, be it people or fixed assets. trustMASTER Asset Manager will identify and track all of your assets no matter where they are in the world.  
  • People Tracking
  • Asset Tagging
  • “Cashless” Vending Systems
trustMASTER Kitchen Manager (Catering) -
People need sustenance in order to operate at optimal levels and this is where food comes in, but not just any kind of food, good nutritional food. The trustMASTER Kitchen Manager does just that, providing world class catering services to clients, from the placing of the order to the last bite taken.  
  • Nutritional Management
  • Stock Control
  • Order Management
trustMASTER Communicator -
As is widely known, BOSASA has always put great importance on the constant improvement of communication services. The trustMASTER Communicator will serve as the internal nerve system of your business, connecting every department and individual with one another.  
  • PABX Telephone Systems
  • Intercoms
  • PA/Evacuation systems
  • ICT Network Management
  • TV and Multimedia Systems
trustMASTER Service Manager-
Maintenance has always been of great importance to any organisation, due to the fact that poor serviced machinery will always prove to be less efficient - causing a decrease in productivity. The trustMASTER Service Manager will keep your business operating at its highest level and ensures it does so for a long time still to come.  
  • Fault Reporting
  • Spares Management
  • Maintenance Scheduling
trustMASTER Fleet Manager-
Transporting your products to and from your business can prove a high-risk situation, placing your assets in an environment you have no control over. The trustMASTER Fleet Manager module will cover your business in all areas concerned with transportation.  
  • Finance, Procurement and Insurance
  • Licensing and Fines
  • Maintenance and Servicing
  • Driver Management
  • Fuel Management
  • Defleeting and Disposal

BOSASA IFM, as part of the main BOSASA Group of Companies, will continue to grow from strength to strength, always keeping the interests of our clients and partners as our main concern. With the trustMASTER full facility management suite serving as the spine of your business you can be assured of achieving greatness through our capacity and capabilities support.

Call the Bosasa IFM reception desk on +27 (0)11 662 6000 or email us for more information on our brands and full facilities management services.
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